IELTS Cambridge Book 11.3 Welcome to your listening 11.3 audio SECTION 1 Questions 1–10 Questions 1–6Choose the correct letter, A, B or C. Free activities in the Burnham area Example The caller wants to find out about events on A. 27 June. B. 28 June. ⓒ 29 June.1 The ‘Family Welcome’ event in the art gallery begins at A. 10 am. B. 10.30 am. C. 2 pm. Please select your answer A B C 2 The film that is now shown in the ‘Family Welcome’ event is about A. sculpture. B. painting. C. ceramics. Please select your answer A B C 3 When do most of the free concerts take place? A. in the morning B. at lunchtime C. in the evening Please select your answer A B C 4 Where will the 4 pm concert of Latin American music take place? A. in a museum B. in a theatre C. in a library Please select your answer A B C 5 The boat race begins at A. Summer Pool. B. Charlesworth Bridge. C. Offord Marina. Please select your answer A B C 6 One of the boat race teams A. won a regional competition earlier this year. B. has represented the region in a national competition. C. has won several regional competitions. Please select your answer A B C Questions 7–10 Complete the sentences below.Write ONE WORD ONLY for each answer. Paxton Nature Reserve 7 Paxton is a good place for seeing rare all year round.8 This is a particularly good time for seeing certain unusual .9 Visitors will be able to learn about and then collect some.10 Part of the has been made suitable for swimming. SECTION 2 Questions 11–20 Questions 11–15 Choose the correct letter, A, B or C. Changes in Barford over the last 50 years11 In Shona’s opinion, why do fewer people use buses in Barford these days? A The buses are old and uncomfortable. B Fares have gone up too much. C There are not so many bus routes. Please select your answer A B C 12 What change in the road network is known to have benefited the town most? A the construction of a bypass B the development of cycle paths C the banning of cars from certain streets Please select your answer A B C 13 What is the problem affecting shopping in the town centre? A lack of parking spaces B lack of major retailers C lack of restaurants and cafés Please select your answer A B C 14 What does Shona say about medical facilities in Barford? A There is no hospital. B New medical practices are planned. C The number of dentists is too low. Please select your answer A B C 15 The largest number of people are employed in A manufacturing. B services. C education. Please select your answer A B C Questions 16–20 What is planned for each of the following facilities? Choose FIVE answers from the box and write the correct letter, A–G, next toQuestions 16–20. Facilities 16 railway station car park Please select your answer A B C D E F G 17 cinema Please select your answer A B C D E F G 18 indoor market Please select your answer A B C D E F G 19 library Please select your answer A B C D E F G 20 nature reserve Please select your answer A B C D E F G SECTION 3 Questions 21–30 Questions 21–26 Complete the table below. Write ONE WORD ONLY for each answer. Subject of drawing Change to be made A 21 surrounded by trees Add Malcolm and a 22 noticing him People who are 23 outside the forest Add Malcolm sitting on a tree trunk and 24 Ice-skaters on 25 covered with ice Add a 26 for each person Questions 27–30 Who is going to write each of the following parts of the report? Write the correct letter, A–D, next to Questions 27–30. Parts of the report 27 how they planned the project Please select your answer A B C D 28 how they had ideas for their stories Please select your answer A B C D 29 an interpretation of their stories Please select your answer A B C D 30 comments on the illustrations Please select your answer A B C D SECTION 4 Questions 31–40 Complete the notes below. Write ONE WORD ONLY for each answer. ETHNOGRAPHY IN BUSINESS Ethnography: research which explores human cultures It can be used in business: • to investigate customer needs and 31 • to help companies develop new designs. Examples of ethnographic research in business Kitchen equipment • Researchers found that cooks could not easily see the 32 in measuring cups. Cell phones • In Uganda, customers paid to use the cell phones of entrepreneurs. • These customers wanted to check the 33 used. Computer companies • There was a need to develop 34 to improve communication between system administrators and colleagues. Hospitals • Nurses needed to access information about 35 in different parts of the hospital. Airlines • Respondents recorded information about their 36 while travelling. Principles of ethnographic research in business • The researcher does not start off with a hypothesis. • Participants may be selected by criteria such as age, 37 or product used. • The participants must feel 38 about taking part in the research. • There is usually direct 39 of the participants. • The interview is guided by the participant. • A lot of time is needed for the 40 of the data. • Researchers look for a meaningful pattern in the data. Time's up