IELTS Cambridge Book 15.4 https://ieltscollection.com/wp-content/uploads/2025/04/cam-15.4.mp3 PART 1. Questions 1–10 Complete the form below. Write ONE WORD AND/OR A NUMBER for each answer. Customer Satisfaction Survey Customer details Name: Sophie Bird Occupation: 1 ...... Reason for travel today: 2 ..... Journey information Name of station returning to: 3 .... Type of ticket purchased: standard 4 ..... ticket Cost of ticket: 5 £ ..... When ticket was purchased: yesterday Where ticket was bought: 6 .... Satisfaction with journey Most satisfied with: the wifi Least satisfied with: the 7 ...... this morning Satisfaction with station facilities Most satisfied with: how much 8 ..... was provided Least satisfied with: lack of seats, particularly on the 9 ...... Neither satisfied nor dissatisfied with: the 10 .... available PART 2. Questions 11-20 Questions 11-16 Label the map below. Write the correct letter, A-H, next to Questions 11-16. 11. café Please select your answer A B C D E F G H 12. toilets Please select your answer A B C D E F G H 13. formal gardens Please select your answer A B C D E F G H 14. outdoor gym Please select your answer A B C D E F G H 15. skateboard ramp Please select your answer A B C D E F G H 16. wild flowers Please select your answer A B C D E F G H Questions 17 and 18 Choose TWO letters, A-E. What does the speaker say about the adventure playground? A. Children must be supervised B. It costs more in winter. C. Some activities are only for younger children. D. No payment is required E. It was recently expanded Questions 19 and 20 Choose TWO letters, A-E What does the speaker say about the glass houses? A. They are closed at weekends. B. Volunteers are needed to work there. C. They were badly damaged by fire. D. More money is needed to repair some of the glass. E. Visitors can see palm trees from tropical regions PART 3. Questions 21-30 Questions 21-24 Choose the correct letter, A, B or C. Presentation about refrigeration 21. What did Annie discover from reading about icehouses? A. why they were first created. B. how the ice was kept frozen. C. where they were located. None 22. What point does Annie make about refrigeration in ancient Rome? A. It became a commercial business. B. It used snow from nearby. C. It took a long time to become popular. None 23. In connection with modern refrigerators, both Annie and Jack are worried about A. the complexity of the technology. B. the fact that some are disposed of irresponsibly. C. the large number that quickly break down. None 24. What do Jack and Annie agree regarding domestic fridges? A. They are generally good value for money. B. There are plenty of useful variations. C. They are more useful than other domestic appliances None Questions 25-30 Who is going to do research into each topic? Write the correct letter, A, B or C, next to Questions 25-30. 25. The goods that are refrigerated Please select your answer A B C 26. The effects on health Please select your answer A B C 27. The impact on food producers Please select your answer A B C 28. The impact on cities Please select your answer A B C 29. refrigerated transport Please select your answer A B C 30. domestic fridges Please select your answer A B C PART 4. Questions 31–40 Complete the notes below. Write ONE WORD ONLY for each answer. How the Industrial Revolution affected life in Britain 19th century For the first time, people's possessions were used to measure Britain's 31 ...... Developments in production of goods and in 32 .... greatly changed lives. MAIN AREAS OF CHANGE Manufacturing The Industrial Revolution would not have happened without the new types of 33 ...... that were used then. The leading industry was 34 .... (its products became widely available). New 35 ..... made factories necessary and so more people moved into towns. Transport The railways took the place of canals. Because of the new transport: greater access to 36 .... made people more aware of what they could buy in shops. when shopping, people were not limited to buying 37 ..... goods. Retailing The first department stores were opened. The displays of goods were more visible: inside stores because of better 38 .... outside stores, because 39 .... were bigger. 40 .... that was persuasive became much more common. Time's up